Midwest Books Review-"Strongly Recommended"

"An expertly organized and presented compendium of beneficial and 'real world practical' advice, "Cultivating Civility: Practical Ways to Improve a Dysfunctional Library" is very strongly recommended resource that will help public, academic, corporate, and governmental libraries to be better workplaces for library staff, administrators, and ultimately the library patrons. Simply stated, "Cultivating Civility: Practical Ways to Improve a Dysfunctional Library" should be considered mandatory reading by all librarians ..."

http://midwestbookreview.com/lbw/apr_20.htm#LibraryScience