Workplace Relationships ALA eCourse

Join Richard Moniz and Jo Henry for "Solutions for Challenging Workplace Relationships: Working through Incivility and Conflict with Emotional Intelligence" eCourse April 8-May 12, 2019. Staff relations in any workplace can break down—including in libraries. Different personality types, different workstyles, and high anxiety levels can lead to staff problems and a more stressful work environment. By learning how to recognize these issues and implement strategies to improve these relationships, you can better meet your library’s goals and maintain a welcoming, successful library environment not only for your staff but for your patrons. This 5-week eCourse addresses some of the thorniest problems that library staff may face such as lack of civility, bullying, mobbing, dysfunctional culture, emotional intelligence shortcomings, and challenges associated with conflict management. REGISTER